Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

You will receive a shipping confirmation email once the order has shipped. It will contain information to track your order.
I will also keep you persoinaly updated on your jewels journey to you.

If you ever want an update, you can use the chat box in the bottom right-hand corner of the screen.

We are not able to modify or cancel an order once it has been Shipped. You are welcome to return items you no longer wish to keep once they have been received.

Please visit our Return Page for further assistance here

Orders or items from an order may be cancelled by our system for various reasons.

- Unable to ship to the address provided.

- Inventory for the item has become unavailable at the time of packing.

- Errors in processing your payment information.

If your order/ item(s) are cancelled, you will receive notice via email. Please keep in mind that you will not be billed for any cancelled items/order.

Please request a return by clicking on the "Chat" icon in the right hand bottom cornor of the screen.

- Jewellery must be returned within 14 days from the date of delivery.

- Once submitted, a return shipping label will be generated and emailed to you.

- Please print the shipping label.- Place your items back in your package and attach the shipping label to the outside, then drop off at your nearest post office. Remember to keep your tracking number!

Once your return has been received by us, allow up to 7-10 business days to complete. Additional processing time may occur depending on your financial institution before the funds appear on your account.

Please note that some countries may require recipients to pay customs fees or import taxes when receiving packages. These fees are determined by the customs authorities of the destination country and are not within our control. As an international customer, it’s important to be aware of these potential charges and any applicable regulations in your country. We recommend contacting your local customs office for more information on fees and taxes that may apply to your order. If you have any specific questions or concerns, feel free to reach out via our contact page or the little chat box in the bottom right hand corner.

Promo codes do not require any type of activation.

Yes, all Gift Cards have their own expirations dates unless stated otherwise. You can check the expiration date on the email sent to you upon purchase of the card.

Discount codes cannot be applied after an order has been placed, although it can still be used on your next order.

Gift Cards may not work for a number of reasons.

Incorrectly entered information: Double-check that you’ve entered the gift card number and PIN correctly. Even a small mistake can cause issues.

Expired or inactive card:
Make sure the gift card is still valid and hasn’t expired.

Insufficient balance:
Confirm that the remaining balance on the gift card is enough to cover the purchase you’re trying to make. If not, you may need to use another payment method to cover the remaining amount.

Promo codes can be entered at the checkout process. Enter your promo code while reviewing your cart details on the top right under "Order Summary."

E-Gift Gards are available for purchase here.

For rings we have suggested measuring tips, that will help guide you to the correct sizing when you are shopping for products. The Size Guide is avaliable here

Once a custom order has been placed we immediately start working on crafting it based on your specifications. Custom orders cannot be cancelled.

Once a custom order has been submitted we are unable to make any changes or modifications. 

Each custom product is made specifically to your specifications and as a result, your orders can't be cancelled or returned.

We accept Apple Pay, PayPal, AfterPay, Visa,  Mastercard, American Express and Discover. You may also use some prepaid gift cards.

Your card will not be fully charged until your order has shipped out. Most orders ship within 2-3 days of receiving your order. You will receive a shipping confirmation email once the order has shipped from us.

If your order happens to cancel, the pending authorization should drop within 24-48 hours of cancellation. You will be notified via email regarding cancellation reason.