Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
You will receive a shipping confirmation email once the order has shipped from our warehouse. It will contain information to track your order.
I will also keep you persoinaly updated on your jewels journey to you.
Please keep in mind that delivery time frames begin calculating once your order has shipped out of our warehouse.
We are not able to modify or cancel an order once it has been placed. You are welcome to return items you no longer wish to keep once they have been received.
Please visit our Return Page for further assistance here
Orders or items from an order may be cancelled by our system for various reasons.
- Unable to ship to the address provided.- Inventory for the item has become unavailable at the time of packing.- Errors in processing your payment information.
If your order/ item(s) are cancelled, you will receive notice via email. Please keep in mind that you will not be billed for any cancelled items/order.
Please request a return by contacting our customer service team by clciking on the "Chat with us" icon in gthe right hand bottom cornor of the screen.
- Jewellery must be returned within 30 days from the date of purchase.- Once submitted, a return shipping label will be generated and emailed to you.- Please print the shipping label.- Place your items back in your package and attach the shipping label to the outside, then drop off at your nearest post office. Remember to keep your tracking number!
Please allow 10-14 business days for your return to arrive to our facility.
Once your return has been received by us, allow up to 7-10 business days to complete. Additional processing time may occur depending on your financial institution before the funds appear on your account.
Promotions and Discounts
No, promo codes do not require any type of activation.
Yes, all promo codes have their own expirations dates unbless stated otherwise. You can check the expiration date on the bottom of the promo code near the exclusions.
Discount codes cannot be applied after an order has been placed, although it can still be used on your next order.
Promo codes may not work for a number of reasons.
Check Expiration Dates- Promo codes don’t last forever.
Product Exclusions- Not all items are eligible for promo code use. Items that are excluded but not limited to are custom orders or anything made in collabration with another Artist.
Combining Discounts- Promo codes cannot be combined with any other offers.
Promo codes can be entered before the checkout process. Enter your promo code while reviewing your cart details on the top right under "Order Summary."
Sizing and fit
Although all our jewllery is adjustbale. For rings we have suggested measuring tips, that will help guide you to the correct sizing when you are shopping for products. The Size Guide is avaliable here
Once a custom order has been placed we immediately start working on crafting it based on your specifications. Custom orders cannot be cancelled.
Once a custom order has been submitted we are unable to make any changes or modifications.
Each custom product is made specifically to your specifications and as a result, your orders can't be modified, cancelled or returned.
Payments and Authorizations
We accept Apple Pay, PayPal, AfterPay, Visa, Mastercard, American Express and Discover. You may also use some prepaid gift cards as long as you have pre-registered them with your current address.
Initially, your credit/ debit card will hold a pending authorization at the time of order submission, however, your card not be fully charged until your order has shipped out. Most orders ship within 2-3 days of receiving your order. You will receive a shipping confirmation email once the order has shipped from us.
If your order happens to cancel, the pending authorization should drop within 24-48 hours of cancellation. You will be notified via email regarding cancellation reason.
AfterPay is a service that allows us to offer our customers the ability to make purchases now and pay for them in four equal payments made every two weeks without any interest.
Just shop Yallambe.com and check out as usual. At checkout, choose AfterPay as your payment method. First-time customers will need to register with AfterPay and provide payment details. Returning customers simply log in to make their purchase. It’s that easy. Please note that all items in your shopping bag must be eligible for payment with AfterPay, and the total amount due must be between $35 and $2,000.
E-Gift Gards are available for purchase here.
To lean more about Yallambe, click here for it's history, key product categories, susdtaiasblity, impact we make, social media and more.
You can contact us through our contact page! We will be happy to assist you.