Terms of service

Yallambe Terms of Service

Last Updated: May 2026

Overview

This website is operated by Yallambe. Throughout the site, the terms "we", "us", and "our" refer to Yallambe. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site without limitation.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. Our store is hosted on Shopify Inc., providing us with the online e-commerce platform to sell our products to you.

Section 1 - Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

  • You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction (including but not limited to copyright laws).

  • You must not transmit any worms, viruses, or any code of a destructive nature.

  • A breach or violation of any of the Terms will result in an immediate termination of your Services.

Section 2 - Handcrafted Products & Service Authenticity

  • Handcrafted Variations: All Yallambe jewellery pieces are individually handcrafted. Minor variations in finish, texture, size, and appearance are natural characteristics inherent to handmade items and are not considered manufacturing defects or faults.

  • Visual Accuracy: We have made every effort to display as accurately as possible the colors and images of our products on the store. We cannot guarantee that your computer monitor or device display will perfectly reflect the actual color of the pieces.

  • Quantity Limits: We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region, or jurisdiction on a case-by-case basis. We may limit the quantities of any products we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.

Section 3 - Pricing & Payment Currency

  • All prices are displayed and processed in your local currency at checkout.

  • Yallambe reserves the right to update product pricing at any time without prior notice.

  • We shall not be liable to you or to any third-party for any price changes, modifications, suspensions, or discontinuance of any items or Services.

Section 4 - Accuracy of Billing & Account Information

We reserve the right to refuse or cancel any order you place with us. In our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order (including orders under the same customer account, credit card, or shipping address).

In the event that we change or cancel an order, we will attempt to notify you by contacting the email and/or billing address provided at the time the order was made. You agree to provide current, complete, and accurate purchase and account information for all transactions.

For more details on item returns, please review our Refund Policy.

Section 5 - EU Consumer Protections (Statutory Rights)

If you are located within the European Union (EU) or European Economic Area (EEA), you are entitled to specific mandatory statutory rights under the EU Consumer Rights Directive 2011/83/EU and local consumer laws, which these Terms do not limit, waive, or reduce:

  • Right of Withdrawal: You have a statutory right to withdraw from your purchase within 14 days of receiving your items without giving any reason (subject to the return conditions outlined in our Return & Refund Policy).

  • Legal Guarantee of Conformity: You benefit from statutory guarantees under EU law ensuring that goods conform to their description and are of merchantable quality.

  • Local Protections: You retain the benefit of any mandatory consumer protection laws active within your specific country of residence.

Section 6 - Prohibited Uses of the Site

In addition to other prohibitions set forth in the Terms, you are prohibited from using the site or its content:

  1. For any unlawful purpose or to solicit others to perform unlawful acts.

  2. To infringe upon or violate our intellectual property rights or the rights of others.

  3. To submit false or misleading information, or collect/track the personal data of others.

  4. To upload or transmit malicious code, viruses, or malware that could impact the functionality of the website.

  5. To copy, reproduce, duplicate, sell, or exploit any portion of the handcrafted designs, visuals, or text without express written permission from us.

Section 7 - Disclaimer of Warranties & Limitation of Liability

  • We do not guarantee or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

  • Except as expressly stated by us, all products delivered to you are provided "as is" and "as available" for your use.

  • Limitation of Liability: To the maximum extent permitted by applicable law (including the Australian Consumer Law), Yallambe’s liability for any injury, loss, claim, or direct/indirect damages of any kind arising from your use of the service or products purchased shall be limited strictly to the value of the goods purchased.

Section 8 - Governing Law

These Terms of Service and any separate agreements whereby we provide you products or services shall be governed by and construed in accordance with the laws of Victoria, Australia. As noted in Section 5, EU/EEA customers concurrently retain any non-waivable protections granted by their country of residence.

Section 9 - Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates directly to our website. It is your responsibility to check our website periodically for changes.

Section 10 - Contact Information

Questions about the Terms of Service or your orders should be sent directly to us at:

Email: yallambegifts@gmail.com

Website: yallambe.com

Location: Yallambe, Victoria, Australia